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	<title>Comments on: The 5 stages of Customer Engagement</title>
	<atom:link href="http://www.customerengagement20.com/five-stages-of-customer-engagement/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.customerengagement20.com/five-stages-of-customer-engagement/</link>
	<description>A Blog about Online Conversion, Loyalty and Rich Internet Applications</description>
	<pubDate>Wed, 10 Mar 2010 19:46:35 +0000</pubDate>
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		<title>By: Internet Banking</title>
		<link>http://www.customerengagement20.com/five-stages-of-customer-engagement/comment-page-1/#comment-681</link>
		<dc:creator>Internet Banking</dc:creator>
		<pubDate>Thu, 04 Feb 2010 07:15:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.customerengagement20.com/?p=76#comment-681</guid>
		<description>Just  blowing some time  on Digg  and I found your post .  Not  typically what I like  to read  about, but it was  definitely  worth my time. Thanks.</description>
		<content:encoded><![CDATA[<p>Just  blowing some time  on Digg  and I found your post .  Not  typically what I like  to read  about, but it was  definitely  worth my time. Thanks.</p>
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		<title>By: Angela Ursem</title>
		<link>http://www.customerengagement20.com/five-stages-of-customer-engagement/comment-page-1/#comment-678</link>
		<dc:creator>Angela Ursem</dc:creator>
		<pubDate>Wed, 03 Feb 2010 07:57:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.customerengagement20.com/?p=76#comment-678</guid>
		<description>@Keith:
Isn't customer engagement all about getting better results (=sales) in the end? So I'm not confusing the cycles, they just simply belong together!

Giving feedback is great, but calling me 'confused' and 'laughable' is not so kind. At least I give it a try. Where can I read your articles?</description>
		<content:encoded><![CDATA[<p>@Keith:<br />
Isn&#8217;t customer engagement all about getting better results (=sales) in the end? So I&#8217;m not confusing the cycles, they just simply belong together!</p>
<p>Giving feedback is great, but calling me &#8216;confused&#8217; and &#8216;laughable&#8217; is not so kind. At least I give it a try. Where can I read your articles?</p>
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		<title>By: Keith</title>
		<link>http://www.customerengagement20.com/five-stages-of-customer-engagement/comment-page-1/#comment-677</link>
		<dc:creator>Keith</dc:creator>
		<pubDate>Tue, 02 Feb 2010 23:22:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.customerengagement20.com/?p=76#comment-677</guid>
		<description>Looks like another confused blogger who is branding a sales cycle with customer engagement...how sad.  You forgot to think about relationship building and active stream of communication as well as a few other things...laughable.</description>
		<content:encoded><![CDATA[<p>Looks like another confused blogger who is branding a sales cycle with customer engagement&#8230;how sad.  You forgot to think about relationship building and active stream of communication as well as a few other things&#8230;laughable.</p>
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