Comments on: 10 Rules for Faceted Search on Travel Sites http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/ A Blog about Online Conversion, Loyalty and Rich Internet Applications Wed, 10 Mar 2010 19:45:32 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Principles Of Effective Search In E-Commerce Design | WebDesigners http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/comment-page-1/#comment-658 Principles Of Effective Search In E-Commerce Design | WebDesigners Sun, 10 Jan 2010 20:14:01 +0000 http://www.customerengagement20.com/?p=39#comment-658 [...] 10 Rules for Faceted Search on Travel Sites [...] [...] 10 Rules for Faceted Search on Travel Sites [...]

]]> By: What are the barriers in designing Faceted Search? - 网络加速器 http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/comment-page-1/#comment-643 What are the barriers in designing Faceted Search? - 网络加速器 Thu, 24 Dec 2009 05:20:44 +0000 http://www.customerengagement20.com/?p=39#comment-643 [...] good article is from Jep Castelein, who has done studies in “10 Rules for Faceted Search on Travel Sites” This was written by 网络加速器. Posted on 星期四, 十二月 24, 2009, at 1:20 下午. [...] [...] good article is from Jep Castelein, who has done studies in “10 Rules for Faceted Search on Travel Sites” This was written by 网络加速器. Posted on 星期四, 十二月 24, 2009, at 1:20 下午. [...]

]]> By: What are the barriers in designing Faceted Search? | User-Centered Design - Kelikuru.com http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/comment-page-1/#comment-622 What are the barriers in designing Faceted Search? | User-Centered Design - Kelikuru.com Wed, 17 Jun 2009 07:00:01 +0000 http://www.customerengagement20.com/?p=39#comment-622 [...] Another good article is from Jep Castelein, who has done studies in “10 Rules for Faceted Search on Travel Sites” [...] [...] Another good article is from Jep Castelein, who has done studies in “10 Rules for Faceted Search on Travel Sites” [...]

]]> By: Dalaman http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/comment-page-1/#comment-617 Dalaman Sun, 12 Apr 2009 08:48:24 +0000 http://www.customerengagement20.com/?p=39#comment-617 Very well written. This is the kind of information that is useful to those want to increase their SERP's. Keep up the good work. Very well written. This is the kind of information that is useful to those want to increase their SERP’s. Keep up the good work.

]]> By: Jep Castelein http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/comment-page-1/#comment-614 Jep Castelein Mon, 09 Mar 2009 23:30:16 +0000 http://www.customerengagement20.com/?p=39#comment-614 Dan: almost every faceted search tool I've seen has slightly different requirements. In case of Zappos: if I personally go shop for shoes, I often know whether I want black or brown shoes. It has never happened to me that I planned to buy black shoes but left the store with brown shoes. So I would be okay with their faceted search. Only testing will show what works best for your audience. I'd do that with the live site, and with real visitors. Make an A and a B-version and see which one works best. Also, the more options, the more complex. Depending on your audience, you may choose to reduce the flexibility and increase the 'easy-to-learn' factor. Dan: almost every faceted search tool I’ve seen has slightly different requirements. In case of Zappos: if I personally go shop for shoes, I often know whether I want black or brown shoes. It has never happened to me that I planned to buy black shoes but left the store with brown shoes. So I would be okay with their faceted search.

Only testing will show what works best for your audience. I’d do that with the live site, and with real visitors. Make an A and a B-version and see which one works best.

Also, the more options, the more complex. Depending on your audience, you may choose to reduce the flexibility and increase the ‘easy-to-learn’ factor.

]]> By: Dan http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/comment-page-1/#comment-610 Dan Mon, 02 Mar 2009 20:32:34 +0000 http://www.customerengagement20.com/?p=39#comment-610 Jep - I like your list of best practices. I'm curious, though - many leading sites that use faceted search (e.g., Zappos) do not let a user multi-select parameters. For example, you can't select brown shoes AND black shoes. Just one or the other. Do you see that as a drawback? Or just a different strategy? Jep - I like your list of best practices. I’m curious, though - many leading sites that use faceted search (e.g., Zappos) do not let a user multi-select parameters. For example, you can’t select brown shoes AND black shoes. Just one or the other. Do you see that as a drawback? Or just a different strategy?

]]> By: web designer Kathaperumal http://www.customerengagement20.com/faceted-search-on-travel-sites-10-rules/comment-page-1/#comment-105 web designer Kathaperumal Tue, 09 Dec 2008 12:39:28 +0000 http://www.customerengagement20.com/?p=39#comment-105 Thank you for this knowledge sharing. As a web designer for Travel portals , i am going to use your points discussed here Thank you for this knowledge sharing. As a web designer for Travel portals , i am going to use your points discussed here

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